Terms of Sale

These Terms of Sale explain the conditions that apply when you purchase products from Madni Kids Store through our website.

By placing an order with us, you agree to these Terms of Sale, together with our Terms of Service, Privacy Policy, Shipping & Delivery Policy, Returns & Refund Policy, and any other policies displayed on our website.

Store Information

Madni Kids Store
260 Bowling Old Ln
Bradford BD5 7BB
United Kingdom

Phone: +44 29 6864 2953
Email: contact@MadniKids.com
Website: Madnikids.com

Opening Hours: Monday - Sunday, 06:00 AM - 11:00 PM

Products

Madni Kids Store offers products intended for children, families, parents, and guardians.

We aim to ensure that product descriptions, images, prices, sizes, colours, age guidance, availability, and other details are accurate and up to date.

However, please note that:

Product images are for illustration and guidance only
Colours and appearance may vary slightly depending on your screen, device, lighting, or product updates
Product packaging may vary from images shown on our website
Product availability may change without notice
Errors in descriptions, pricing, or stock information may occasionally occur

We reserve the right to correct errors, update product information, change prices, or remove products from sale at any time.

Placing an Order

When you place an order through our website, you are making an offer to purchase the selected products from Madni Kids Store.

Your order is subject to acceptance, product availability, payment authorisation, and verification.

An order confirmation email may be sent after checkout, but this does not mean your order has been fully accepted if there is an issue with payment, stock, pricing, or order details.

We reserve the right to refuse, cancel, or limit any order where necessary, including where:

A product is unavailable
Payment cannot be authorised
Incorrect billing or shipping information is provided
There is a pricing, stock, or product information error
We suspect fraudulent, unauthorised, or suspicious activity
The order breaches our policies or Terms of Service

If an order is cancelled after payment has been taken, we will issue a refund to the original payment method where appropriate.

Prices and Currency

All prices on our website are displayed in GBP (£) unless stated otherwise.

Prices may change at any time without prior notice. The final price payable will be shown at checkout before you complete your order.

The total amount payable may include product costs, shipping fees, taxes, or any other applicable charges shown at checkout.

Payment

Payment must be completed at checkout before your order can be processed.

We may accept the following payment methods:

American Express
Apple Pay
Diners Club
Discover
Google Pay
Klarna
Maestro
Mastercard
Shop Pay
UnionPay
Visa

Available payment methods may vary depending on your location, device, browser, or the payment provider available at checkout.

All payments are processed securely through trusted third-party payment providers. Madni Kids Store does not directly store, process, or have access to your full payment card details.

By submitting payment information, you confirm that you are authorised to use the selected payment method and that all billing details provided are accurate and complete.

Order Processing

Orders are usually processed within 1 to 3 business days after successful payment confirmation.

Business days are Monday to Friday, excluding UK public holidays.

Orders placed on weekends or public holidays will normally begin processing on the next business day.

Processing may include payment verification, order review, packing, and preparation for dispatch.

Shipping and Delivery

Shipping options, delivery costs, and estimated delivery times are explained in our Shipping & Delivery Policy.

We currently deliver within the United Kingdom unless otherwise stated on our website or at checkout.

Delivery estimates begin from the date your order is dispatched, not from the date your order is placed.

Delivery times are estimates only and cannot be guaranteed. Delays may occur due to courier issues, public holidays, weather, peak periods, incorrect address details, or other circumstances outside our control.

Delivery Address

Customers are responsible for providing accurate and complete shipping information at checkout.

If your order is delayed, returned, lost, or delivered incorrectly because the address provided was inaccurate or incomplete, Madni Kids Store may not be able to offer a refund or replacement.

If you notice an error in your delivery address after placing an order, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee changes once an order has been processed or dispatched.

Risk and Ownership

Ownership of the products passes to you once we have received full payment and the order has been delivered.

Risk of loss or damage generally passes to you once the products have been delivered to the delivery address provided at checkout.

Cancellations

If you wish to cancel an order, please contact us as soon as possible.

If your order has not yet been processed or dispatched, we may be able to cancel it and issue a refund where appropriate.

Once an order has been processed, packed, or dispatched, cancellation may no longer be possible. In that case, you may need to follow our Returns & Refund Policy.

For most online purchases, you may also have a legal right to cancel within the applicable cooling-off period under UK consumer law, unless an exception applies.

Returns and Refunds

Returns, refunds, and exchanges are handled in accordance with our Returns & Refund Policy.

You may request a return within 30 days from the date of delivery, provided the item meets the return eligibility requirements.

Returned items must generally be unused, unworn, in their original condition, and returned with original packaging, tags, parts, and accessories where applicable.

Some items may not be eligible for return, including:

Final sale or clearance items
Gift cards
Personalised or custom-made products
Used, worn, washed, damaged, or incomplete items
Hygiene-sensitive items where seals or packaging have been opened, where applicable

This does not affect your statutory rights under UK consumer law.

Faulty, Damaged, or Incorrect Items

If you receive an item that is faulty, damaged, incorrect, or incomplete, please contact us as soon as possible after delivery.

We may ask for your order number, photos, and details of the issue so we can review the matter.

Where appropriate, we may offer a replacement, exchange, repair, refund, or another suitable solution in line with our policies and applicable consumer rights.

Product Safety and Use

Customers are responsible for reviewing product descriptions, age guidance, size information, safety warnings, care instructions, and usage details before purchasing or using any product.

Products intended for children should always be used under appropriate adult supervision where required.

Madni Kids Store is not responsible for misuse of products, failure to follow instructions, or use of products in a way that is not intended or recommended.

Promotions and Discounts

From time to time, we may offer promotions, discount codes, or special offers.

Promotions may be subject to additional terms, expiry dates, minimum order values, product exclusions, or availability limits.

We reserve the right to amend, suspend, or withdraw promotions at any time where necessary.

Discount codes must be applied at checkout and may not be applied retrospectively after an order has been placed.

Availability

All orders are subject to product availability.

If a product becomes unavailable after you place an order, we may contact you to offer an alternative item, wait for restock where possible, or issue a refund.

We are not responsible for losses arising from product unavailability, except where required by law.

Limitation of Liability

To the fullest extent permitted by law, Madni Kids Store will not be liable for indirect, incidental, special, or consequential losses arising from the purchase or use of products from our website.

Where liability cannot be excluded, our total liability will be limited to the amount paid for the product related to the claim.

Nothing in these Terms of Sale excludes or limits liability where it would be unlawful to do so, including your statutory consumer rights.

Privacy and Personal Information

Personal information provided when placing an order will be handled in accordance with our Privacy Policy.

We use customer information to process orders, arrange delivery, provide customer support, manage returns and refunds, prevent fraud, and comply with legal obligations.

Changes to These Terms of Sale

Madni Kids Store may update these Terms of Sale from time to time to reflect changes in our business, website, products, payment methods, legal requirements, or store policies.

Any updates will be posted on this page with a revised “Last updated” date.

The Terms of Sale that apply to your order are the terms in place at the time you place your order, unless a change is required by law.

Governing Law

These Terms of Sale are governed by the laws of England and Wales.

Any disputes relating to these Terms of Sale, our website, or purchases from Madni Kids Store will be subject to the jurisdiction of the courts of England and Wales, unless applicable consumer law provides otherwise.

Contact Information

For questions about these Terms of Sale, orders, payments, shipping, returns, or refunds, please contact us: